August 16, 2017

Archives for September 2015

Webcast: How to Create Effective Sales & Marketing Tools That Actually Get Used By Sales and Prospects! – Oct 15, 2015

According to the American Marketing Association (AMA), “Up to 90% of collateral created by marketing is never used by sales.”  That is an astounding statistic which should be a wakeup call to those of us in Product Marketing that we need to be doing something different.   Most of the time, sales doesn’t use our tools because the tools are ineffective, and the reasons for this include:

  • Too many companies create a standard checklist of marketing and sales tools based upon what someone used in a past company, without any consideration as to what is really needed in this company.
  • Too much content is about the company and their products with little discussion about the buyers and users and what they need.

In this webinar, you’ll learn:

  • A process for discovering and defining what sales & marketing tools are required for your target markets.
  • How to develop content that resonates with your target audiences.
  • How to use your marketing and sales tools to create alignment with the sales team.

Real Product Managers Don’t Twerk

Twerking was the Runner Up in “Oxford Dictionaries Word of the Year” (after Selfie) and is a sexually provocative style of dancing.

So what does Twerking have to do with Product Management and Product Marketing?

I would suggest that the reason most people (especially celebrities) Twerk is to attract attention to themselves.  While this often does create immediate and significant buzz, does it create long term value and long-term fan loyalty for them?   And when Twerking no longer shocks, what is the next shocking thing they have to do to keep attracting attention.

From a Product Management & Product Marketing perspective, Twerking is when we take actions with our products or marketing that might create short-term attention, but don’t create long-term value.  We take tactical actions that don’t necessarily support a solid growth strategy.  We trade-off the long-term reward for a short-term gain.  When we do a product or marketing Twerk, we might gain some temporary attention, and attract some eyeballs , but have we really created long-term sustainable value and customer loyalty?

How do Product Managers/Marketers Twerk?  

We Twerk when we:

  • Add cool features or a new cool user interface to our products without considering the value for our customers;
  • Invest a lot of money in a one time marketing action (e.g., dotcom Super Bowl adds);
  • Do marketing that entertains, but doesn’t inform or persuade the prospect (e.g., dotcom Super Bowl adds);
  • Chase the shiny objects (market opportunities) in the market without regard to our overall strategy and the true viability of the opportunity (can I say dotcom boom again).

All of these might create a short-term win, but rarely do they lead to creating long-term value.

I know your asking, “But Tom, don’t we need to create buzz in the market?”   Yes, of course you need to create buzz in the market, but it should always be done as part of an overall strategy.   Sure, there are examples of companies creating long-term success from short-term buzzes, but those tend to be the exception and not the rule.   You best bet is focus on a clear strategy that delivers long-term value and find ways to create buzz that support that strategy.

The next time you make decisions around product enhancements, new market opportunities, market messages or a marketing campaign, take a moment to consider, are you creating true long-term value based upon a well defined strategy, or are you just Twerking?  Executing solid Product Management and Product Marketing practices is the foundation for successful strategies.

Hmm, now that I think about it, would I consider this blog post a Twerk?

 

BTW – Please share your favorite Product or Marketing Twerks in the comments below!!