The more time I spend in Product Management, the more I look at day-to-day experiences through the lens of a Product Manager. Almost daily, I encounter an experience with a product or service where I’m either really impressed or very dissatisfied with the experience. From those experiences, I see the application of important lessons for Product Managers and Product Marketers. I’m going to use this series of posts to share with you those experiences and the lessons that we can learn. I hope you enjoy these posts as much as I enjoy writing them.
Product Management Lessons From the Street – Posts
- How Much Profit Is A Poor Online Experience Costing An Offline Service?
- What Can Airlines Learn From the 3Ps of Services
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